Privacy Policy

This privacy policy sets out how The Garden Sitters uses and protects any information that our customers and users provide.

The Garden Sitters is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which our customers or users can be identified by using our enquiring or order system, then you can be assured that it will only be used in accordance with this privacy statement. If, at any time, you have questions or concerns about our privacy practices, please contact us at thegardensitters@hotmail.com

Who are we

The Garden Sitters is a UK based, Garden Services & Design company.

What we collect

We may collect the following information:

name
contact information including email address
demographic information such as postcode, preferences and interests
other information relevant to your requirements

Purpose and legal basis

We process personal information to enable us

to provide products and services
to arrange and administer your order
to promote services
to maintain our own accounts and records
to support and manage our employees

Who the information may be shared with

We sometimes need to share the personal information we process with other organisations. Where necessary or required we share information with:

business associates and other professional advisers
financial organisations
current, past or prospective employers
suppliers and services provider

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

The personal data you provide via the enquiry and booking process will be used by The Garden Sitters in order to arrange and administer your order.

Some of your personal information may be shared by The Garden Sitters with other third parties who are assisting in carrying out your order, such as suppliers and employees.

Data Retention

Your personal data will be held for a period necessary to complete your order and for accounting purposes. If you have given consent through opt-in limited details will be kept to keep you informed of our latest offers and promotions.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies are used to help streamline our website. No personal data is stored through this process.

Links to other websites

Our website may contain links to other websites of interest for individual’s convenience and information. Individuals should be aware that when these third-party sites are accessed. The Garden Sitters are not responsible for the protection and privacy practice or policies of that third party and will not be liable for any use or disclosure of your personal information which you provide whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.

Disclosure

The Garden Sitters will not disclose or share your personal data without your consent, except:

where required or authorised by law;
to implement the terms of any agreement we have with you;
to assist the lawful investigation of a law enforcement authority;
to protect the rights, property or personal safety of another The Garden Sitters customer, any member of the public ;
as otherwise described in this Privacy Policy.

Your Rights

Under the Data Protection Act 1998, you have rights as an individual which you can exercise in relation to the information we hold about you.

[Right to Access, right to rectification, right to be forgotten, right to restrict processing, right to data portability and right to object]

Individuals can exercise their right by contacting us on thegardensitters@hotmail.co.uk

Controlling your personal information

You may choose to restrict the use of your personal information in the following ways:

If you have previously provided us with your personal information and have changed your mind, please contact us on thegardensitters@hotmail.com for you to be removed from our system.

You may request details of personal information which we hold about you under GDPR.

If you would like a copy of the information held on you please write to thegardensitters@hotmail.com

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.